Your Chimbo client portal gives you real-time visibility into every project, ticket, and order — all in one place. Here is a quick guide to making the most of it.
Track project progress in real time
Head to the Projects tab to see the current status and completion percentage of every active project. Milestones are listed so you always know what is done and what is next — no need to chase us for updates.
Raise and track support tickets
Have a question, a revision request, or a billing query? Open a ticket directly in the portal. You will get notified when we reply, and the full conversation history is always there for reference.
View your orders and deliverables
Every service you have ordered with Chimbo appears in the Orders tab — including status, fulfilment details, and any tracking information for physical shipments.
Update your profile
Keep your contact details, company name, phone number, and country up to date in the Profile tab so our team always has the right information on file.
Getting access
If you are a Chimbo client and do not yet have portal access, contact us and we will set you up within 24 hours. It is free and takes two minutes to get started.
